Pursuit of 100 percent customer satisfaction rate
Always put the customer first-Zhuo, a company established and implemented in line with the actual management system, over the years, in the face of the profound constant qualitative change in the operating environment, and constantly optimize the management, and improving management quality and service level, which continuously improve customer satisfaction.
Quality:
"Customer, credit management, the creation of value, excellence," the company's quality policy. In order to achieve the Company's quality policy, the company promises to do the following points:
Company customers as the focus of attention of all the activities, and better meet the needs of customers, to provide a valuable service;
Honest transactions, abide by its commitments and abide by the laws, regulations and industry practices, as the credibility of the lives of enterprises, and to move closer to international standards Business Credit, a reputable-class enterprises;
Create value for customers, and to make our services to customers value-added activities; create value for its shareholders, maintaining and increasing the value of state-owned assets; create value for their employees, in the basis for the development of enterprises, and enable the staff to meet the material and spiritual and ever-increasing; for partners, suppliers, the creation of value so that from our cooperation with the benefit for the country and social value creation by law, paying taxes, to operate and care about community and the public interest, environmental concern with the enterprise stability and prosperity and social stability and make contributions to prosperity;
Sustained, unremitting, creatively improve our business and management activities, and better to create value for stakeholders to enhance stakeholders satisfaction.
Quality objectives:
"Pursuit of 100 percent customer satisfaction rate and the shareholders, employees, the community and other stakeholders high satisfaction rate for the company and its stakeholders to create value and achieve sustained and stable development of the company," the company's quality goals. To support the company's overall objectives of the management, the company established at the departmental level qualitative and measurable objectives.
Functions of the work of the department goal, the company issued an annual basis, the year-end in order to achieve the company issued early tasks for the measurement basis;
Business units of measurement objectives, the type of business by implementing the corresponding measuring the achievement of the objectives measured by the business units on a quarterly basis for the implementation of self-rated process, the company organized under the circumstances of the non-objective measurements must be corrected.
Services specifications:
"Enthusiasm, quality, and effectiveness."
Always put the customer first-Zhuo, a company established and implemented in line with the actual management system, over the years, in the face of the profound constant qualitative change in the operating environment, and constantly optimize the management, and improving management quality and service level, which continuously improve customer satisfaction.
Quality:
"Customer, credit management, the creation of value, excellence," the company's quality policy. In order to achieve the Company's quality policy, the company promises to do the following points:
Company customers as the focus of attention of all the activities, and better meet the needs of customers, to provide a valuable service;
Honest transactions, abide by its commitments and abide by the laws, regulations and industry practices, as the credibility of the lives of enterprises, and to move closer to international standards Business Credit, a reputable-class enterprises;
Create value for customers, and to make our services to customers value-added activities; create value for its shareholders, maintaining and increasing the value of state-owned assets; create value for their employees, in the basis for the development of enterprises, and enable the staff to meet the material and spiritual and ever-increasing; for partners, suppliers, the creation of value so that from our cooperation with the benefit for the country and social value creation by law, paying taxes, to operate and care about community and the public interest, environmental concern with the enterprise stability and prosperity and social stability and make contributions to prosperity;
Sustained, unremitting, creatively improve our business and management activities, and better to create value for stakeholders to enhance stakeholders satisfaction.
Quality objectives:
"Pursuit of 100 percent customer satisfaction rate and the shareholders, employees, the community and other stakeholders high satisfaction rate for the company and its stakeholders to create value and achieve sustained and stable development of the company," the company's quality goals. To support the company's overall objectives of the management, the company established at the departmental level qualitative and measurable objectives.
Functions of the work of the department goal, the company issued an annual basis, the year-end in order to achieve the company issued early tasks for the measurement basis;
Business units of measurement objectives, the type of business by implementing the corresponding measuring the achievement of the objectives measured by the business units on a quarterly basis for the implementation of self-rated process, the company organized under the circumstances of the non-objective measurements must be corrected.
Services specifications:
"Enthusiasm, quality, and effectiveness."